Privacy Statement

Resource Dynamics, Inc. requires personal information in order to provide licenses, technical support, and product notification services, as outlined in our Support Contract and License Agreement, with the sole purpose of supporting the ongoing operation and use of our HelpDesk Software. Resource Dynamics, Inc. does not share, sell, trade, or rent your personal information to third parties. Personal information for prospects and licensed end-users (customers) is often provided to Resource Dynamics, Inc. through an authorized channel partner (Distributors, Resellers, IT service providers, etc.). Resource Dynamics, Inc. channel partners are not required or authorized to collect any personal information other than outlined in this policy. The personal information required by Resource Dynamics for a prospect contact includes name, email address, company name, and country location. The personal information required by Resource Dynamics for a customer contact includes name, email address, company name, company address, and country location. To confirm eligibility for certain price models, Resource Dynamics may also require the customer to provide a company website URL and telephone number. Channel Partner. The personal information required by Resource dynamics for a channel partner contact includes name, email address, company name, company address, country location, company website URL, and telephone number. Resource Dynamics services, documentation, and downloads are accessible from our website with no additional personal information, other than outlined above. Personal Information Collection Points The following is a list and description of each point on our website where personal information is either collected by Resource Dynamics, or personal information on file is required to utilize certain services or functions. Contact Us This page is used for visitors to submit general inquiries about Resource Dynamics. The visitor is required to input a full name, and email address. When submitted, this information is stored in our contact database so Resource Dynamics can evaluate and respond to the request. Acceptance of this Privacy Policy is required. Resource Dynamics may forward this contact information to a channel partner to assist with technical or commercial issues. 30-Day Free Trial Request   Contact Us To activate a free trial, prospects are required to provide, a first name, last name, company name, company URL, company address, and email address. When submitted, this information is stored in our contact database so Resource Dynamics can follow up and assist the prospect during the trial period. Acceptance of this Privacy Policy is required. Resource Dynamics may forward this contact information to a channel partner to assist with technical or commercial issues. Recourse / Compliance If you want to confirm the personal information related to you that we are storing, or you believe that the personal information we are holding is incorrect or incomplete, or if you want the contact information for Resource Dynamics's data protection officer, please email your request to privacy@resource-dynamics.com from the email address involved with your request, including a telephone number where you can be reached. If you are receiving unwanted promotional email communications from Resource Dynamics, please unsubscribe as described in the email you received.

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