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Total Contacts & HelpDesk Solution is a simple, easy to use SERVER|CLIENT solution. Running Stand Alone w/ built-in CRM. Deploy your database anywhere! LAN or place into a Cloud Server environment. With easy user access from anywhere-anytime with your VPN connection, right from your PC.
Total Contacts & HelpDesk Solution is for any company or organization who wants a single vendor solution for Contact Management, track calls/emails from their clients. From inception to resolution!

Total Contacts & HelpDesk Solution gives you the ability to confirm and reassure your clients that their inquiries for Sales or Support are being processed with the highest importance needed to provide them with a resolution as quickly as possible. With custom Priorities and Priority Escalation, you will never have an inquiry slip through the cracks.

Regardless of how your clients submit issues via web site form, email, twitter, facebook, phone, OnLine Help, Total Contacts & HelpDesk Solution gives you the tools needed to efficiently create inquiries.

Have remote users that would like to access via a mobile (iOS/Android) device? No worries, we have an add-on solution called GO-Global.

Total Contacts & HelpDesk Solution main industry is computer software technology. Originally for support tracking, now has expanded to the Health care, Education, Hospitality, and Government industry. If you have clients, prospects, members, or even employees and you need to track information about them, then Total Contacts & HelpDesk Solution is the solution! Don't let the product name fool you, see the power within the product that makes Total Contacts & HelpDesk Solution still running strong since 1994.

Coming in 2025, Version 7 and will include Opportunities. A new feature for tracking Quotes and Sales!




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