| Total Contacts & HelpDesk Solution is a simple, easy to use SERVER|CLIENT solution. Running Stand Alone w/ built-in CRM. Or, if you already have an external contact manager such as Act!, MicrosoftSQL Contacts, Oracle, Sysbase ASE, we integrate as a HelpDesk Add-on. | Deploy your database anywhere! LAN or place into a Cloud Server environment. With easy user access from anywhere-anytime, right from your PC. |
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Total Contacts & HelpDesk Solution is for any company or organization that needs to track calls/emails from their clients. From inception to resolution! With built in Work Flow, Total Contacts & HelpDesk Solution gives you the ability to confirm and reassure your clients that their inquiries are being processed with the highest importance needed to provide them with a resolution as quickly as possible. With custom Priorities and Priority Escalation, you will never have an inquiry slip through the cracks. Regardless of how your clients submit issues via web site form, email, twitter, facebook, phone, OnLine Help, Total Contacts & HelpDesk Solution gives you the tools needed to efficiently create inquiries. Have remote users that would like to access via a mobile device or browser? No worries, we have an add-on solution called GO-Global. |
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Total Contacts & HelpDesk Solution main industry is computer software technology. Originally for support tracking, now has expanded to the Health care, Education, Hospitality, and Government industry. If you have clients, prospects, members, or even employees and you need to track information about them or internal issues, then
Total Contacts & HelpDesk Solution is the solution! Don't let the product name fool you, see the power within the product that makes Total Contacts & HelpDesk Solution still running strong since 1994.
Coming in 2025, Version 7 and will include Opportunities. A new feature for tracking Quotes and Sales! |